Key West · Marathon · Islamorada · Key Largo · Monroe County

Injured on Vacation in the Florida Keys

You came to the Keys for a vacation and went home with an injury. Now you are back in another state or another country, the medical bills are arriving, and the hotel, tour operator or insurance company is hundreds of miles away.

You do not have to live in Florida to bring a claim here, and in most cases you do not have to come back to start one. Juan Cordero Lawyers has represented visitors injured throughout the Florida Keys for more than 27 years, from our Key West office (by appointment) and our Miami office.

No fee unless we recover for you. We speak 7 languages — English, Spanish, German, Italian, French, Swiss German & Portuguese.

  • 27+ years Florida personal injury
  • Key West office (by appointment) & Miami office
  • We speak 7 languages — English, Spanish, German, Italian, French, Swiss German & Portuguese
  • Monroe County Bar Association member
  • No fee unless we win
Act quickly — evidence disappears fast

What to do in the first days

What you do before and just after you leave the Keys can decide how strong your claim is.

  1. Get medical attention immediately

    Even if you feel okay, see a doctor before you leave the Keys. Injuries from boat collisions, moped crashes, and falls often worsen hours later. A same-day medical record ties your injury to the incident.

  2. Report the incident in writing

    Tell the hotel, bar, tour operator, cruise line, or rental company what happened and ask for a written incident report. Get a copy before you leave. Do not accept verbal assurances.

  3. Photograph everything

    Photograph your injuries, the scene, any hazard that caused the fall or crash, the vehicle or equipment, and any signage — or the absence of it. Take photos of your surroundings, lighting conditions, and any witnesses.

  4. Collect witness information

    Get the names, phone numbers, and email addresses of anyone who saw what happened. Witnesses scatter quickly once a vacation ends.

  5. Preserve all evidence

    Keep the clothes and shoes you were wearing. Do not wash them. Keep the rental agreement, tour waiver, cruise ticket, hotel receipt, and any communications with the business.

  6. Do not give a recorded statement

    The hotel, bar, cruise line, or their insurer may ask you to give a recorded statement. Politely decline until you have spoken with a lawyer. Recorded statements are used to minimize or deny claims.

  7. Call us before you leave — or the moment you get home

    Security footage at bars, hotels, and cruise terminals is often overwritten within 24 to 72 hours. The moment you call us, we send a written preservation demand. Waiting even a day can mean critical evidence is gone.

  8. Follow all medical instructions

    See every follow-up appointment your doctor recommends. Gaps in treatment are used by insurance companies to argue your injuries were not serious or were caused by something else.

Security camera footage is often erased within 24–72 hours. The moment you call us, we send a written preservation demand to the hotel, bar, or business. Waiting even a few days can mean that evidence is gone forever.

How visitors get hurt in the Keys

The Florida Keys attract millions of visitors every year. These are the most common ways they are seriously injured.

The Florida Keys' highest-risk venues for visitors

Every location below has a specific legal framework that determines who is responsible and how quickly you must act.

Duval Street & the Keys bar scene — Dram Shop Act

Key West's Duval Street is home to more than 400 bars in a single mile — one of the densest concentrations of alcohol-serving establishments in the United States. Bars, restaurants, and event venues throughout the Keys serve alcohol to visibly intoxicated patrons every night. Florida's Dram Shop Act holds these businesses liable when they knowingly serve a person who is habitually addicted to alcohol, or serve a minor, and that person then injures someone. If you were hurt by a drunk driver, a drunk patron, or a drunk person on a moped who left a Keys bar, the bar itself may owe you compensation.

Violent crime — negligent security at bars, hotels & events

Assaults, shootings, and stabbings in and around Duval Street bars, hotel parking lots, pool parties, community events, and entertainment venues are foreseeable when a business fails to provide adequate security. Florida's negligent security law holds property owners liable when they knew or should have known about prior criminal activity and failed to take reasonable precautions — adequate lighting, security personnel, working surveillance cameras, controlled access. If you were the victim of a violent crime at a Keys venue, the property owner may be liable for your injuries.

Cruise ships — Key West port & Dram Shop liability

Key West is one of the most visited cruise ports in the Caribbean. Injuries on gangways, tenders, and piers may involve the cruise line, the port authority, or both. Cruise lines that over-serve alcohol to visibly intoxicated passengers — and those passengers then injure other guests — face Dram Shop liability in addition to ordinary negligence. Cruise ticket contracts impose strict deadlines: written notice within six months and a lawsuit within one year. Call us immediately.

Boat tours, snorkeling, diving & water sports

The Florida Keys are one of the world's premier destinations for boating, snorkeling, scuba diving, parasailing, and jet skiing. Negligent operators, equipment failures, propeller strikes, and collisions cause severe and fatal injuries. Maritime law may apply depending on where the injury occurred, adding complexity to the claim. Evidence — vessel logs, maintenance records, onboard cameras — must be preserved immediately.

Hotels, resorts, vacation rentals & pool parties

Hotels and resorts throughout the Keys owe guests a duty of reasonable care. Wet pool decks, broken tiles, balcony collapses, elevator malfunctions, and unmarked hazards in lobbies and hallways are all grounds for a premises liability claim. Pool parties and community events hosted by hotels and resorts create additional liability when alcohol is served and security is inadequate. Vacation rental owners also owe guests a duty to disclose and repair known hazards — including carbon monoxide risks from generators and boat engines.

Carbon monoxide — vacation rentals, boats & generators

Carbon monoxide poisoning from boat engines, generators, and poorly ventilated vacation rentals has killed and seriously injured tourists in the Florida Keys. CO is odorless and colorless — victims often do not realize what is happening until it is too late. Property owners and boat operators have a legal duty to maintain working CO detectors and adequate ventilation. Long-term neurological effects from CO exposure can be severe and permanent.

Moped, scooter, golf cart & bicycle rentals

Moped and scooter rentals are ubiquitous in Key West and throughout the Keys. Rental companies often provide minimal safety instruction and rent to people with no experience. Golf cart rentals are popular in Key West and some Keys communities. Bicycle rentals are common on Duval Street and throughout the island chain. Crashes with vehicles, pedestrians, and other riders — particularly when operators are impaired after leaving a Duval Street bar — cause serious head, spine, and road-rash injuries.

Explosion, fire & burn injuries

Boat fuel explosions, propane fires at vacation rentals, gas leaks at hotels and restaurants, and fireworks accidents cause severe burn injuries that require long-term medical care. Property owners, boat operators, equipment manufacturers, and maintenance companies may all bear responsibility. Burn injury claims often involve significant medical expenses and permanent scarring or disfigurement.

What visitors ask us

Can I bring a claim if I live somewhere else?

Yes. If you were injured in the Florida Keys, the claim is handled under Florida law and any lawsuit is filed in Monroe County. You do not need to be a Florida resident or a U.S. citizen. Hiring a lawyer near your home often does not help — that lawyer may not be licensed in Florida. You need a Florida lawyer who knows the Keys.

Do I have to travel back to Florida?

Usually not to get started, and often not at all. We sign clients by phone, video call and electronic signature. Many claims settle without a lawsuit. If a lawsuit is filed, depositions and mediation are frequently held by video. A trial may require a trip — we will tell you well in advance.

How long do I have?

  • Most negligence claims: two years from the date of injury (incidents on or after March 24, 2023).
  • Wrongful death: two years from the date of death.
  • Cruise ship injuries: ticket contracts often require written notice within six months and a lawsuit within one year.
  • Government claims: additional notice steps apply.

Your home state's deadline does not apply. Call as soon as you can.

Who pays my medical bills while the claim is pending?

In most cases your own health insurance at home pays for treatment in the meantime, and it may ask to be repaid from any recovery. After a vehicle crash, your auto policy, the rental company's coverage or the at-fault driver's insurance may also apply. Travel insurance sometimes covers medical costs and the trip home. We work out which coverage applies and deal with those insurers for you.

What if my family member was airlifted to Miami?

Hospitals in the Keys are small, so people with serious injuries are often flown to trauma centers in Miami. Our Miami office is in North Bay Village, and we can meet you or your family at the hospital. You do not need to choose between a Keys lawyer and a Miami lawyer — we work in both places.

What if I am visiting from another country?

International visitors have the same right to bring a claim. Our staff speaks seven languages — English, Spanish, German, Italian, French, Swiss German, and Portuguese — and we stay in touch by phone, email, video, and WhatsApp across time zones. You do not need to speak English to work with us.

Why visitors choose Juan Cordero Lawyers

  • A Key West office at 1200 Fourth Street (by appointment), and an office in Miami where the most seriously injured are treated.

  • More than 27 years of personal injury practice in Florida.

  • Member of the Monroe County Bar Association.

  • Real Keys cases — wrongful death, severe burn, traumatic brain injury and hotel injury claims for visitors.

  • You deal with us from home — phone, video, email and WhatsApp, in any of our 7 languages: English, Spanish, German, Italian, French, Swiss German, or Portuguese.

  • No fee unless we recover for you.

Frequently asked questions

Can I bring a claim in Florida if I live somewhere else?
Yes. If you were injured in the Florida Keys, the claim is handled under Florida law and any lawsuit is filed in Monroe County. You do not need to be a Florida resident or a United States citizen. Hiring a lawyer near your home often does not help — that lawyer may not be licensed in Florida. You need a Florida lawyer who knows the Keys.
Do I have to travel back to Florida?
Usually not to get started, and often not at all. We sign clients by phone, video call, and electronic signature. Many claims settle without a lawsuit. If a lawsuit is filed, depositions and mediation are frequently held by video. A trial or a medical examination requested by the defense may require a trip — we will tell you well in advance.
How long do I have to file a claim?
Less time than most visitors expect. Most negligence claims: two years from the date of injury for incidents on or after March 24, 2023. Wrongful death: two years from the date of death. Cruise ship injuries: the ticket contract often requires written notice within six months and a lawsuit within one year, in a court the cruise line chooses. Claims against a city, county, or state agency: additional notice steps apply. Your home state's deadline does not apply. Evidence also fades much faster than any legal deadline — call as soon as you can.
A bar or cruise ship kept serving alcohol to someone who was clearly drunk, and that person hurt me. Do I have a claim?
Possibly, under Florida's Dram Shop Act. Florida law holds bars, restaurants, and cruise lines liable when they knowingly serve alcohol to a person who is habitually addicted to alcohol, or serve a minor, and that person then injures someone. Key West's Duval Street — with more than 400 bars in a single mile — and cruise ships that over-serve passengers are common settings for these claims. The standard is specific, so call us to discuss the facts of your situation.
I was assaulted, shot, or stabbed at a bar, hotel, or on Duval Street. Can I sue the business?
Possibly. Property owners — hotels, bars, nightclubs, event venues — have a duty to provide reasonable security when crime is foreseeable. Key West's entertainment district has a documented history of violent incidents. If a business knew or should have known about prior criminal activity and failed to take reasonable precautions — inadequate lighting, no security personnel, broken surveillance cameras — it may be liable for your injuries under Florida's negligent security law.
I was injured on a boat tour, snorkeling excursion, or dive charter. Who is responsible?
The tour operator, boat captain, and equipment manufacturer may all bear responsibility depending on what caused the injury. Negligent operation, equipment failure, failure to brief passengers on safety, and overloading are common causes. Maritime law may apply depending on where the injury occurred. These cases require immediate action to preserve the vessel, equipment, and any onboard recordings.
I was poisoned by carbon monoxide at a vacation rental or on a boat. What are my options?
Carbon monoxide poisoning from boat engines, generators, and poorly ventilated vacation rentals has killed and seriously injured tourists in the Florida Keys. Property owners and boat operators have a legal duty to maintain working CO detectors and adequate ventilation. If they failed that duty, they may be liable for your injuries, medical bills, and long-term neurological effects.
I signed a waiver before the tour or rental. Is that the end of it?
Not always. Whether a waiver holds up depends on its exact wording and on what happened. Florida courts scrutinize waivers carefully. A waiver may not cover gross negligence, intentional misconduct, or injuries caused by a defective product. Send us a copy and we will tell you where you stand.
I had been drinking when I was hurt. Do I still have a claim?
Possibly. Drinking does not by itself end a claim. Florida compares each side's share of fault, reduces the recovery by your share, and bars it only if you were more than half at fault. The facts matter — call us.
Who pays my medical bills while the claim is pending?
In most cases your own health insurance at home pays for treatment in the meantime, and it may ask to be repaid from any recovery. After a vehicle crash, your auto policy, the rental company's coverage, or the at-fault driver's insurance may also apply. Travel insurance sometimes covers medical costs and the trip home. We work out which coverage applies and deal with those insurers for you.
What if my family member was airlifted to Miami?
Hospitals in the Keys are small, so people with serious injuries are often flown to trauma centers in Miami. Our Miami office is in North Bay Village, and we can meet you or your family at the hospital. You do not need to choose between a Keys lawyer and a Miami lawyer — we work in both places.
What if I am visiting from another country?
International visitors have the same right to bring a claim. Our staff speaks seven languages — English, Spanish, German, Italian, French, Swiss German, and Portuguese. Our office manager holds a Master's degree in Business and Languages from the University of Zurich, and we have current staff fluent in Portuguese. Switzerland has contacted us in the past to assist tourists while in Florida navigate legal issues. You do not need to speak English to work with us — we stay in touch by phone, email, video, and WhatsApp across time zones.
The business says its insurance will take care of me. Do I need a lawyer?
The insurer works for the business, not for you. Speak with us before you accept an offer or sign a release — a release usually ends your claim for good.
What does it cost to hire you?
The consultation is free, 24 hours a day, 7 days a week. We work on a contingency fee — we are paid a percentage of what we recover, and you owe no attorney's fee if there is no recovery.

Our offices

Key West Office

1200 Fourth Street
Key West, FL 33040
By appointment only

305.525.8957
Miami Office

1666 John F Kennedy Causeway, Suite 206
North Bay Village, FL 33141

305.525.8957

Talk to us today

Call 305.525.8957 any time, day or night, or send us a message. We will tell you whether you have a claim and what happens next, at no cost.

The information on this page is general and is not legal advice. Every case is different, and past results do not guarantee a similar outcome. Florida Bar advertising compliance: Juan Cordero Lawyers, 1666 John F Kennedy Causeway, Suite 206, North Bay Village, FL 33141.